racist abuse in Dunedin

March 10th, 2013

I came across this rather worrying article about an ethnic Chinese Malaysian man having been subjected to racist abuse in central Dunedin, and thought I’d try and find the equivalent article in the Otago Daily Times. I found it, and thought, wow, that People’s Daily article is really just a direct translation. What’s missing, though, apart from the names of their mother and the police officer as well as the job title of the police officer (Southern District Maori Pacific ethnic response adviser – quite relevant to the story, I think. Could they just not parse it well enough in time for publication?), is this:

He said high-profile cases such as the Crafar farm sales, and even the proposed Dunedin hotel, appeared to have resulted in a recent backlash against Chinese in New Zealand.

Which is an interesting ommission. Surely its inclusion in People’s Daily’s translation would’ve made for a juicier story? So why leave it out? Why not pursue this further or link it to other more high profile cases of Chinese companies and people being excluded or subjected to extra scrutiny because of their Chinese origins? Why not seek comment from more members of the diaspora on how China’s economic expansion is impacting their lives – negatively or positively?

lots of Kiwi cows busy in China

February 3rd, 2013

No, DCD milk is not out of the news yet, but it may be calming down – certainly didn’t see anything new about it today, just a few more rehashes of old stuff. Maybe Fonterra’s really lucky. We’ll see.

But it’s not all bad news. This article is so short I might as well just translate the whole thing:

新西兰对华奶牛出口占总出口量八成以上

New Zealand exports of dairy cows to China account for over 80% of exports

据新华社讯 2012年中国对新西兰进口奶牛需求大幅增长。据新西兰统计局日前公布的数据,2012年前11个 月,新西兰共出口38232头奶牛至中国,出口额高达1亿新西兰元(约合5.2亿元人民币),而2011年同期,新西兰出口至中国24924头奶牛,出口 额6320万新西兰元(约合3.3亿元人民币)。

Xinhua reports that in 2012 Chinese demand for imported New Zealand cows increased dramatically. According to statistics released by Statistics New Zealand the day before yesterday [note: January 31; the article is dated February 2], in the first 11 months of 2012 New Zealand exported a total of 3823 dairy cows to China with an export value of 100 million New Zealand dollars (around 520 million RMB), while in the same period in 2011, New Zealand exported 24934 dairy cows to China, with a value of 63.2 million New Zealand dollars (around 330 million RMB).

数据显示,去年前11个月,新西兰共出口奶牛43517头,出口总额为1.12亿新元(约合5.87亿元人民币),而中国是新西兰奶牛最大的出口市场,约占其出口量的88%。

The statistics show that in the first 11 months of last year, New Zealand exported a total of 43517 dairy cows with a total export value of 112 million New Zealand dollars (around 587 million RMB), and China is New Zealand’s biggest dairy cow export market, taking 88% of its exports.

And that’s it. Ok, so that’s bad news from an animal welfare point of view if you’re the Green Party. I’m not sure it’s good news for China’s environment, given how much water dairy cows need and how much waste they produce. But China’s obviously very keen to improve the quality of its dairy herd, and that’s a lot of money finding its way to New Zealand.

But exporting live cows does seem a rather short term strategy to me. Surely at some point China will have enough to both boost the quality and amount of milk production and breed its own top quality dairy cows, and if China is producing its own top quality milk, surely demand for New Zealand-produced infant formula will gradually drop – assuming China’s dairy companies manage to regain the trust of Chinese parents, of course. Still, Fonterra mishandling food safety scares could help with that.

And then I found this odd little article headlined:

新西兰部分产品首个在华牧场顺利建成

And I thought, huh? Some New Zealand products successfully built in China for the first time? Which products? And how would this make sense even if I knew which products?

But reading the article, it became clear that this 新西兰部分产品/”some New Zealand products” is actually the name of a company or organisation. A strange name for a company or organisation, but it must be a name, because a proportion of products from any country doesn’t generally announce things – companies, organisations and people do. So a bit of googling, and it took a while, but I suspect this 新西兰部分产品 might be Fonterra. Why?

This post apparently reporting the same announcement opens:

恒天然部分产品大中华区总裁魏柯文:到2020计划在中国拥有30个自有牧场

恒天然 is the usual Chinese name for Fonterra. It’s got that 部分产品, but the context suggests that’s part of the company name rather than “some of Fonterra’s products”. 魏柯文, greater China director of this mysterious company, is the same name as given in the first article (although the first article doesn’t give a title or job description), and a little more poking around found me this Caijing article from December in which “恒天然大中华区和印度区总裁” – Fonterra Greater China Region and India Region director 魏柯文(Kelvin Wickham) is interviewed.

So how did Fonterra become 新西兰部分产品? Sure, their New Zealand products count as some New Zealand products. But 新西兰部分产品 is a really strange and misleading name for a company. But they seem to be sticking with their old Chinese name 恒天然 on their website, so I doubt this is some weird and ill-advised attempt to dodge the DCD flak. So if that article and that post are reporting Fonterra’s deeds in Hebei, then it would seem we have quite a spectacular case of ‘lost in translation’. Either that or a company in the same line of work with a boss with the same Chinese name as Fonterra’s China and India boss is also building massive dairy farms in Hebei, but made a spectacularly poor choice of Chinese name. Nah, I think lost in translation is more likely.

I wonder if somewhere out there there’s an article headlined “新西兰恒天然公司部分产品首个在华牧场顺利建成” and through a process of careless copying and pasting, the all-important 恒天然公司, the actual name of the company, got dropped out and Fonterra was renamed. Google doesn’t seem to think so. Maybe it’s a copyediting problem. Either way, it leaves me wondering how trustworthy the figures reporting what strikes me as being pretty huge scale dairy farm construction in Hebei’s Yutian county. It’s not the first article I’ve seen reporting farm construction on such a scale, but if they can make such a glaring error in the name of the company, who knows what else they’ve done.

Still, Caijing did report in December last year that Fonterra plans to have 30 farms in China by 2020, and that China is now Fonterra’s largest export market, taking 16-17% of Fonterra’s New Zealand-made products and accounting for 12-15% of its sales. So maybe there is some truth to the huge numbers reported for their farms in Hebei. Who knows.

not doing enough

February 2nd, 2013

Hey, MPI, Fonterra, what are you doing? Whatever it is, it certainly does not seem to be enough.

Why? Take this as an example. The headline reads:

新西兰奶粉出现双氰胺 专家称含量小对身体无害

DCD discovered in New Zealand milk powder. Expert says amount small, no danger to health

Seems alright, right? Yeah, until you read the article. The opening sentence is a brief recap of the situation, but ends by stating Fonterra “kept it secret” for more than three months – and yes, with scare quotes. Why scare quotes? I’m not sure, but it does seem to draw attention to the “kept it secret”. But I suppose there is a difference between an active hush-up and simply neglecting to inform anybody. But which was it? I don’t know, but I’d agree that the length of time between the discovery of DCD in some dairy products and the revelation of that discovery to the public certainly looks suspicious.

The next paragraph interests me because of a certain choice of word:

据了解,新西兰奶粉中的双氰胺来自土壤肥料的污染。新西兰部分牧场使用含有双氰胺的化肥喷洒牧草,这些牧草被牛吃下去后,导致它们所产的牛奶被污染。虽然 新西兰政府目前回应,双氰胺只在少量奶粉中残留,并不会对食品安全造成危害,但由于新西兰是世界最大乳制品出口国,这一问题还是引发不少国家担忧。

According to reports, the DCD in New Zealand milk powder came from soil pollution. Some farms in New Zealand sprayed their pastures with fertiliser containing DCD, and after cows ate the grass, the milk they produced was polluted. Although the New Zealand government has responded, saying that only a few milk powders were contaminated with DCD, and it poses absolutely no threat to food safety, because New Zealand is the world’s biggest dairy exporting country, this issue has caused many countries to be worried.

See that word ‘污染’ – pollution or to pollute – used in each of the first two sentences, first as a noun – soil pollution – and then as a verb – milk they produced was polluted. And what really big issue plagued China through the first month of 2013? A severe air pollution crisis. What has been a major theme in the marketing of New Zealand dairy products in China? That’s right, clean, green, 100% pure, pollution free. Uh oh, New Zealand is no longer pollution free. There’s pollution in the soil and milk.

I also find the last sentence interesting in how it ends with “world’s biggest dairy exporting country” and “many countries worried”. It certainly seems to me to emphasise that MPI’s assurances that only a few products were contaminated with amounts of DCD so tiny that nobody’s health was ever at risk are simply not good enough. You’ve told us this, but hey, this is a big deal and we’re still worried.

The next paragraph is mostly the same statistics that have been endlessly repeated in every article on the subject, except that it starts by claiming that 95% of New Zealand’s dairy produce is exported. Really? My impression was it was closer to 80%, but whatever, either way it’s a huge amount.

The reporter then talks to a professor at China Agricultural University and member of the China Dairy Industry Association Nan Qingxian, who looks at the claims of how much DCD-contaminated milk or milk powder a 60kg adult would have to consume to put their health at risk (and I’m sure I’m not the first to think, fine, but we’re talking about products for infants here), and says:

目前最大的问题是,国际上并没有检测双氰胺的标准,只有美国等少数国家将双氰胺收入食品需检测目录,说明已把它当成有危害风险物质,我国也需尽快这样做。

At present the biggest problem is that there is absolutely no international standard for the testing of DCD, there’s only a few countries like the USA who have put DCD on the list of things that must be tested for in food products, which means it’s already treated as a dangerous product, and China should do the same as soon as possible.

So – so what? It’s still a toxin. Nan also points out that the raw material of DCD is… wait for it…

melamine.

Ah, melamine. The grandmother of all dairy product safety scandals.

And when asked if a similar problem could occur in China, Nan says there’s no need to worry, because most Chinese pasture is still in its original state and fertiliser is not generally used, and in any case, not all fertiliser contains DCD.

So, to sum up, a nice looking headline, but New Zealand milk – polluted. Chinese milk – safe.

And that’s not all I’ve found in the news today. I wonder what Fonterra thinks of this headline:

BABYMILL:并不是所有的优质奶粉都来自新西兰

Babymill: Not all top quality milk powder comes from New Zealand

I hope Fonterra finds that reassuring – don’t worry, New Zealand has competition, there are other sources of milk out there.

And, oh boy, does this reek of puff piece, but it’s highlighting another source of quality milk for those worried about the safety of New Zealand produce. The Netherlands. It starts off trying to explain how the fact a quarter of its land is below sea level and so much of its pasture has been reclaimed from the sea makes the Netherlands’ pasture extremely good. I don’t get it, but whatever, there might be some truth to that. Then it explains that infant formula production is done under the regulations for producing medicine, and so formula is tested much more often through the production process than formula in other countries, and it meets the EU’s tough quality standards. It then says that electricity is the main power source, and wind the main source of Dutch electricity, so the Netherlands’ air quality is good. Of course, it doesn’t mention that the Netherlands is downstream of neighbouring Germany, and not terribly far from the heavy industrial Ruhr, but nevermind. It goes on to point out that the Netherlands is one of the few countries to be free of all common communicable cattle diseases.

So, if we trust People’s Daily, next time we hear clean and green or 100% pure, we’re supposed to think of windmills, tulips, polders and canals, it seems. I wonder if Fonterra has any plans to fly Chinese journalists to New Zealand, take them on tours of the dairy farms and factories of the Waikato talking about how clean and safe the milk powder production process is, then stand them on the beach at Raglan and politely suggest that while the Netherlands has heavy industry very close to its dairy farms, it’s a hell of a long way from New Zealand to anywhere else. Just don’t let them see the state of New Zealand’s lowland waterways.

On my way to lunch I bought a copy of Beijing Youth Daily, and on the front page was this rather short article.

进口乳品存安全问题 进口商应当主动召回

If imported dairy products have safety problems importers should voluntarily recall products

AQSIQ has issued a new regulation, to come into effect on May 1 this year, stating that the importer should voluntarily recall imported dairy products with safety issues, whether they’ve already harmed people’s health or could pose a risk to their health. Also, it bans dairy farmers exporting to China from using feed, feed additives, veterinary medicines and other chemicals harmful to animal or human health banned in either China or the exporting country or territory. Also, AQSIQ will be able to issue warnings and notices of threats to dairy product safety and take conditional measures, such as increasing the strictness of testing and ordering recalls.

Which looks good, but I still can’t see what Fonterra is doing to persuade China that the DCD contamination really was so minor and is all fixed and its products really are safe. Instead, I search the New Zealand Herald and find an article from Wednesday reporting that Westland Milk Products found traces of DCD in some of its products produced before November 1.

The tests revealed minute traces of DCD in samples of Westland products produced before November 1 last year. The evidence indicated products made after that date are free from DCD, the company said.

Westland is conducting further testing in line with customer and government requirements and said it would announce the results as soon as possible.

Fine, but I would like to know when the testing was done and how soon after DCD was found in Fonterra products Westland found out. Westland’s website looks pretty, but doesn’t seem to work too well, and searching it for “DCD” didn’t turn up much of anything.

And news from yesterday that DCD runoff may be damaging aquatic environments:

A University of Otago study has found dicyandiamide (DCD) residues in streams in Otago’s lower Taieri Plain in concentrations that cause natural nitrogen transformation processes to be disrupted in aquatic ecosystems.

Department of zoology researcher Marc Schallenberg conducted laboratory experiments showing that in a wetland system, the presence of DCD inhibits the processes of nitrification and denitrification – two natural processes that help to purify and detoxify waters.

“While DCD’s inhibition of nitrification on land is desirable as it reduces the amount of nitrate entering streams, its similar inhibitory effects within aquatic environments is undesirable, as this could lead to ammonia toxicity in fish and other species, or increased incidences of algal blooms,” Dr Schallenberg said.

And that, sadly, is about all the detail the article gives. The rest is either introduction or more mindless repitition of what we already know.

I guess its good for New Zealand’s river systems that DCD has been withdrawn, even though it was used to prevent nitrate leaching into the rivers, but I wonder how long the contamination will persist. I guess rivers, being flowing things, will gradually flush the DCD out, but how long will it take all of the DCD to leach out of the soil and be washed out into the sea?

But here, at least, is some common sense from the Tourism NZ chief executive:

Tourism NZ chief executive Kevin Bowler said New Zealand had to be very careful about its reputation.

“We need to follow up really good practices around protecting our environment because it’s such an important part of why visitors choose to come here. Obviously none of those stories are particularly helpful to us,” he said while commenting on figures which showed a dip in the number of overseas tourists during the past year.

Yes, absolutely. Because people are let down by the difference between the hype and the reality. I’ve probably told this story a gazillion times, but whatever, years ago I met two Belgian friends of a friend and showed them around Wellington for a couple of days. They told me, “You know, the way you Kiwis treat the environment, if you had the population density of Belgium, your country would be a toxic waste dump”. And they were right. And so was Fred Dagg – we don’t know how lucky we are. It really is the lack of people that keeps New Zealand as clean and green as it is, and as New Zealand’s population continues to grow, if we want our kids and grandkids to run around on beaches and in parks barefoot like we used to do (probably still do, many of us – when she got back from her first trip to New Zealand my wife told all her friends and family about me wandering around with no shoes on) then we really need to improve the way we treat our environment. And if we want to keep our tourism industry and our food exports, we need to treat our environment better, because tourists going home and telling their friends and family that that 1oo% pure thing is a load of nonsense and food safety scandals really does make people think twice about visiting New Zealand or buying our produce.

So, Fonterra, where are you? What are you doing to persuade your formerly devoted Chinese customers that your products are pure and safe? Why am I not seeing any evidence that these efforts of yours are working?

Effects of the DCD scandal

January 31st, 2013

Nope, this scandal isn’t just going away, and I really hope Fonterra and MPI are paying attention, because so far they don’t seem to have handled things terribly well.

What do I find on Hexun today? A suggestion that perhaps Chinese dairy companies might be rethinking their plans to build milk powder plants in New Zealand, and more on the drop in sales, especially online, of New Zealand made infant formula. Although I also note that both articles also have an ad for imported infant formula, including New Zealand’s Karicare, at the bottom.

Let’s start with the second one first. It’s a repost of a Beijing Daily article. The reporter went to several large supermarkets around Beijing and saw that New Zealand made infant formula was on the shelves in its usual prominent space and apparently selling as normal. Online, however, it’s a different story, with New Zealand infant formula purchasing agents on Taobao having lost half their business and many parents saying they were not giving their children New Zealand infant formula for the time being. The figures given for the drop in sales on Taobao are 50.9% over the last 7 days and 61% compared to the same period last year. A purchasing agent specialising in imported infant formula said that sales had dropped by half and many buyers were now buying North American, Japanese or Dutch made infant formula.

The reporter visited large supermarkets like Carrefour, Walmart and Hualian and saw New Zealand made infant formula on sale as per usual. When asked, the person in charge at one Carrefour told the reporter:

目前超市还未接到任何的下架通知。

Up till now the supermarket still hasn’t received any notice to take it off the shelves.

The reporter then visited high-end supermarkets like Cuiwei and Modern Plaza and found the same situation. A sales assistant told the reporter:

最近来买的人是少了,但我们没有接到要下架或是退货的通知。

Lately fewer people have come to buy, but we haven’t received any notice to take products off the shelves or recall them.

To me it’s almost as if the reporter was expecting to find New Zealand infant formula off the shelves or hidden away or supermarkets ordered to stop selling it, and is surprised to see it still there as per normal. I was just in one of my local supermarkets, and I saw nothing unusual about the infant formula display, but I didn’t see any prominent mentions of New Zealand, either.

And now the first one second. This one comes from The Beijing News, and in the paper edition is a full page with an interesting image at the top – two Friesian dairy cows with targets on them and “二聚氰胺” (DCD) repeated in various sizes in the background.

I’m not sure about this word “躺枪” in the headline and later in the text, but Baidu Baike seems to think it comes from a line in a Stephen Chow film and means to be attacked even though one is innocent or just a bystander. “Collateral damage”, then? I’ll run with “collateral damage”. That would make the headline:

国内乳企新西兰建厂“躺枪”

Domestic enterprises building plants in New Zealand “collateral damage”

Seems to work.

Anyway, a fair bit of it is repetition of stuff reported elsewhere over the last few days, as has become frustratingly common in modern journalism. But there’s some interesting stuff, too. For example:

就在国内消费者将新西兰视为奶源的“净土”之时,危机爆发了。

Right when domestic consumers were seeing New Zealand as the “Pure Land” of milk production, the crisis broke out.

Tempted to write “Land of Milk and Honey” for “Pure Land”, as that would seem to be pretty close to the intended meaning (especially when look at the prices manuka honey is going for on Taobao and the likes….. no, don’t jinx NZ, we don’t need a contaminated honey crisis, too).

这一消息令不久前刚刚发布在新西兰建厂消息的伊利和雅士利意外“躺枪”。当日,雅士利股价暴跌。更有业内人士分析称,二聚氰胺事件很可能会影响到国内企业在新西兰建厂的计划实施。

对此,伊利选择了沉默。雅士利方面则表示,新西兰建厂计划不会因此受到影响。

This news unexpectedly made Yili and Yashili, who had only recently announced they would build plants in New Zealand, “collateral damage”. On the day [the day the news broke], Yashili’s share price plummeted. And industry insiders said the DCD incident could well influence domestic enterprises plans to build plants in New Zealand.

On this, Yili chose silence. Yashili said that its plans to build a plant in New Zealand would not be affected by this incident.

Although I think New Zealand has far too many of its economic eggs in the dairy export basket, it would be disappointing to see Yashili and Yili choose to build their plants elsewhere. Why? They were each planning to invest 1.1 billion yuan in these plants, with Yashili building in Waikato and Yili in South Canterbury. That’s money, jobs, and not helping further concentrate all of New Zealand into Auckland. Not that there’s anything wrong with Auckland (apart from its woefully inadequate public transport, of course), but the rest of the country needs some love, too. And I don’t see the sense, given New Zealand’s geological wobbles, of concentrating everything in one city – in Auckland’s case, in one city built on a volcanic field that will one day erupt again. Spreading things out so that one natural disaster (well, one smaller than a possible future eruption of Lake Taupo, at least) doesn’t wipe the entire country out seems to make much more sense than me. So, sure, Yili and Yashili’s investments, if they win the necessary approvals and aren’t scared off by the DCD and go ahead, will help cement New Zealand’s reliance on dairy exports, but at least they’re giving the provinces some much needed love.

有媒体1月28日报道称,蒙牛近期也花大价钱引入3000头新西兰纯种荷斯坦奶牛,以期提高乳品质量。

There were media reports on January 28 that Mengniu recently spent a large sum of money buying in 3000 head of pure Holstein dairy cows in the hope of improving the quality of its milk.

Cos we can’t trust those Kiwis to not go spraying chemicals on their grass, but we can buy their cows. Right? Fair enough, under the circumstances.

除了口碑与成本,在新西兰建厂还有关税上的优惠。伊利表示,中国与新西兰已签订自由贸易协定,在2020年乳制品的进口关税将降至零,这对于提高企业盈利能力,增强企业竞争力有积极作用

Apart from public perception and cost, building a plant in New Zealand has tax benefits. Yili says that China and New Zealand have already signed a Free Trade Agreement, and in 2020 import tariffs on dairy products will be cut to zero, increasing the company’s profitability and having a positive effect on strengthing the company’s competitiveness.

So let’s settle this DCD issue and get things back on an even keel, because if Chinese dairy companies have such strong reasons to invest in New Zealand, and by doing so they can create jobs and break Fonterra’s stranglehold, then surely everybody but Fonterra wins? And, personally, I’d be quite happy to see Fonterra taken down a peg or two, so bring it on.

Oh, and here’s a statement that caught my eye as I was reading the dead tree version over lunch. MPI can keep reassuring Chinese consumers that New Zealand milk is safe, but:

但在近几年经历了三聚氰胺、蒙牛牛奶被检出致癌物黄曲霉毒素M1超标、伊利奶粉汞含量异常等事件后,国内消费者对乳品安全问题,已如惊弓之鸟。

But after the melamine, Mengniu milk testing positive for excessive levels of the carcinogen aflatoxin M1, and abnormal mercury levels in Yili milk powder scandals of recent years, domestic consumers, when faced with dairy product safety problems, are already as skittish as sheep.

Yup, that’s a fair summary, I think. And they give a couple of examples, of how some Chinese parents are responding to this issue, such as a Weibo post by “依依MM琼”, who has been feeding her baby New Zealand infant formula for a long time, now:

急急急!到底哪些奶粉被测出有双氰胺啊?

So worried! Exactly which milk powders have tested positive for DCD?

Precisely. Because neither MPI nor Fonterra has bothered to tell anybody which batches of which products tested positive, all New Zealand milk powder is under suspicion. If they’d tell us which batches were relaxed, then people could check, then either dump any dodgy stuff they have or relax.

宋亮认为,要看乳制品是否安全,更主要还是看一个国家的生产监管体系是否完善,在这方面,新西兰是值得信任的。他同时提醒,此事也给中国消费者敲了个警钟,不要对洋奶粉盲目崇拜,任何国家的奶粉都没有绝对安全的。

Song Liang believes that if you want to know whether a dairy product is safe or not, you need to look at how mature the country’s production supervision system is, and in this respect, New Zealand is certainly trustworthy. At the same time he said this incident gave Chinese consumers a warning that one can’t blindly worship western brands, no country’s milk powder is absolutely safe.

Well, true, but MPI seems to have dropped the ball on this one, at least on the PR front. How different would things have been if back in September last year they’d announced precisely which batches of infant formula had tested positive for DCD?

So, I dunno, I can’t see from this article that there is an imminent risk of Yili or Yashili pulling out of their planned investments in New Zealand, and there are clear positives to Chinese investment in New Zealand dairy, but I do see a definite risk of, if MPI and Fonterra don’t get their acts together and start handling this situation properly, serious damage to New Zealand’s dairy exports being done.

 

getting it

January 30th, 2013

Ah, good, evidence, finally, that people in New Zealand are getting it. In today’s NZ Herald are this piece by Christopher Adams entitled Swift Backlash over Dairy DCD and this piece by Fran O’Sullivan pointing out the glaring lack of a battle plan for handling the risk to New Zealand’s dairy exports. And it’s about time somebody pointed out the enormity of the situation, because the headline of this article is by no means the most extreme I’ve seen over the last few days:

后新西兰时代”的奶粉消费风向

Milk powder consumption trends of the “Post-New Zealand age”

Notice the “finance.qq.com” part of the address? QQ is far from a minor player in the Chinese internet. If it’s on qq, a hell of a lot of people are going to be reading it.

The word I translated as “trends” also means “wind direction”. You know what Bob Dylan sang about not needing a weatherman to figure that out. Apparently the MPI and Fonterra do need help from the met service.

From Adams’ article:

Biopure Health had seen its turnover doubling every week since the firm opened its network of New Zealand Milk Bar retail stores in China’s Sichuan province last year, Page said.

But he said sales promptly went “to zero” when customers found out about the presence of small amounts in DCD in New Zealand dairy products after the publication of a Wall Street Journal article that questioned the safety of this country’s milk.

Customers had even been returning formula to stores and asking for refunds, Page said.

Well, yes, Chinese parents do tend to be hypersensitive about the safety of their children, and not just because they’re generally allowed only one. As O’Sullivan writes:

The problem with this developing fiasco is that the major players have been addressing the issue from their narrow perspectives rather than that of Chinese consumers who have been the major driver of the New Zealand dairy industry’s rapidly increasing milk powder sales post the 2008 Sanlu melamine disaster, to the point where it provides 80 per cent of China’s foreign dairy imports.

Yes, exactly. Nobody has forgotten the melamine scandal, and as I discovered the other day, some are quite actively remembering Fonterra’s involvement in that. And it’s not just melamine, that was only the biggest of several scandals involving infant formula, and it emerged that some of the melamine milk had been hidden away, only to be put back on the market a year or so later when the dust had settled. Add to that the near constant food safety scandals, from illegal, toxic additives to last year’s unsold mooncakes on sale again this year, and I think you can imagine how stressful being a  parent in China can get. Chinese parents turned to Western brands of infant formula because they perceive Western companies as safer and less likely to cut corners or play fast and loose with safety and quality standards, and the turned particularly to New Zealand formula partly because many big European and American brands source their milk from New Zealand, but also because they’ve bought into the perception of New Zealand as being clean, green and pollution-free – a perception strongly encouraged in the dairy industry’s marketing here in China.

When you’re living in a heavily polluted city surrounded by constant food safety scandals and never quite knowing whether what you’re buying is genuine or fake, just knowing there’s an awful lot of fake stuff out there (including food, drink and medicine), the concept of a place with no pollution, pure and natural, whose food products are guaranteed to be free of any contamination, is powerfully attractive, to say the least. I’m looking out my window at smog so severe the media is openly discussing just how bad things have got and what needs to be done to fix the situation, then looking at photos of a New Zealand summer, and I know where I’d rather be raising my wee one. It’s simply not right to have to look a healthy, active toddler inside for fear of what the air outside will do to her lungs. Similarly, Chinese parents lost all faith in China’s dairy companies after the melamine scandal. They perhaps rather naively bought into New Zealand’s clean, green reputation. Now it turns out that Fonterra knew back in September of the DCD contamination, but said nothing – learnt a bit too much PR management from its Chinese partners, perhaps? But the country they trusted to supply pure, uncotaminated formula for their children now turns out to have contaminated milk, too? And they knew in September? And we, the consumers and parents, don’t find out until now? And MPI’s and Fonterra’s answers to our questions just somehow don’t seem entirely trustworthy… That’s one hell of a kick in the guts.

O’Sullivan again:

There was always going to be a major perception gap but there are no obvious signs that the industry and authorities had formed a battle plan to counter the trade risk.

and:

Trouble is by the time Worker – together with Fonterra China boss Kelvin Wickham – fronted the Chinese media he was already fighting a perception issue.

The vice-minister of China’s General Administration of Quality Supervision, Inspection and Quarantine, Wei Chuanzhong, had issued a “Please Explain” earlier that day asking for a “detailed risk assessment report” on New Zealand dairy products after the “potentially harmful” chemical residue was found in them.

AQSIQ was not satisfied with the New Zealand Ministry of Primary Industries’ rather cursory press statements.

They wanted to know exactly where the contamination occurred: which products, which batches and which companies were involved.

And again, exactly. We don’t have any information, really, we only know that some milk powder was contaminated. It’s one thing telling me that only a few products were affected and that the contamination levels were less than 1% of the EU standard – but hang on, the first reports I saw said there was no standard for DCD contamination, and you either can’t or won’t tell me which products were affected and what you did with them, and you apparently don’t have even the common courtesy to inform AQSIQ, who, if properly informed, would be able to confirm to the Chinese media that what MPI and Fonterra said was true (assuming it is true). So long as MPI and Fonterra behave this way and until we, parents trying to raise kids in China, have solid information confirmed by a third party (i.e. AQSIQ) to process, how the hell are we supposed to trust MPI and Fonterra?

Now, back to that qq article with a headline that should have Fonterra and the New Zealand government squirming. Here’s how it opens:

几年前的国内品牌“三聚氰胺”事件,让洋奶粉一度成为品质的象征。不过,上周新西兰恒天然产品被曝出含有微量二聚氰胺,国内消费者一时陷入了选择的困境中。在不少消费者还在持观望态度时,网络代购已经出现缩水迹象,同时,荷兰、英国等欧洲产地的奶粉迅速成为新宠。

The domestic brands melamine incident of several years ago instantly made Western milk powder the symbol of quality. But with last week’s revelation that New Zealand Fonterra’s products contained tiny amounts of DCD, Chinese consumers have fallen into a dillema of choice. As many consumers maintain an attitude of “wait and see”, signs of a shrinking of internet buying agents have appeared, and at the same time, milk powder from the Netherlands, the UK and other European producers have rapidly become the new favourites.

So, if we can’t trust those Kiwis, we’ll turn to Europe? I hope Fonterra’s paying attention.

In the next paragraph the reporter writes of shoppers in large supermarkets like Carrefour’s Fangyuan store and Walmart’s Xuanwumen store still largely buying by habit, but many more looking closely at the labels. And if you look closely, an awful lot of the imported infant formula is made in New Zealand. There’s not a lot of options for parents looking to avoid potentially contaminated New Zealand milk. And there’s these suspicious labels claiming their formula is imported, but not naming a country of origin, so the reporter asked a store assistant, who said that the main source countries of imported formula were New Zealand, Singapore and Ireland, among others.

Singapore? Really? Anyway, moving on…

The next two paragraphs present an interesting contrast. First, there is a shopper who had been feeding her baby formula from New Zealand. She’s worried and wants to swap to a non-New Zealand formula. The reporter says:

消费者的担心并不是多余的。

The consumers worries are not uncalled for.

Why? Because 80% of dairy products imported into China come from New Zealand.

And on the other hand are the store assistants, some of whom said they hadn’t heard of the DCD problem, others of whom said the authorities had issued an official notice that New Zealand dairy products were safe.

And then there are some interesting stats about the online trade in New Zealand-made infant formula. In the last 7 days, sales of imported New Zealand milk powder have dropped 50%, and are 50% lower than at the same time last year. On January 26, the sales figure for New Zealand milk powder purchase agents was “2”, on January 27 it was “0”. Many sellers have posted MPI’s notice assuring consumers that New Zealand dairy products are safe on their front pages.

That’s followed with the rather curious statement that the DCD contaminated milk discovered in September has been sold out, so everything on the market now is safe. Well, great, but how’s about MPI or Fonterra tell us which products and which batches were contaminated, just in case somebody’s got contaminated formula stored up somewhere?

So how does this article actually get to the trends of the “post-New Zealand age”? Well, apparently a large chain of German supermarkets are limiting customers to four cans of infant formula per purchase, and Dutch supermarkets are limiting customers to one can per purchase, while online sellers are struggling to fill orders for European infant formula thanks to the combination of high demand and restricted supply. And, of course, prices for European formula are going the way prices naturally go in times of high demand and tight supply.

And all of this has me wondering: Have MPI and Fonterra just gone and blown New Zealand’s ability to cash in on the China market? Or will they manage to somehow get their act together and repair the damage they’ve done? I guess they can consider themselves lucky that the severe pollution across much of China this month is taking up so many column inches and pixels, because what I’m seeing strongly suggests this is not by any means a minor bump in the road which will be easily crossed. Nope, this is going to require lots of hard work on their part.

 

more DCD

January 28th, 2013

As is my habit, I picked up a copy of 新京报/The Beijing News on the way to lunch. I was wanting to look at the report on the 4th big smog warning this month, which was the top headline on the front page, but the first thing I saw as I opened the paper was this. Yup, the top half of the front page of the business section was a big graphic on the New Zealand DCD milk incident. Page B03 was a full page of reporting on the incident, with the same reports getting a link reasonably high up on The Beijing News’ front page to an easier-on-the-internet-eye format here.

What in that page’s main article that grabbed my attention was, first of all, just how many times MPI CEO Wayne McNee was reported as saying that the DCD was not directly injected into the milk, but spread on pastures, thereby finding its way indirectly into the milk supply as cows ate grass that had been sprayed with DCD, and that the amount of DCD was tiny and only in a few milk powder products and not in other dairy products, and how many times Fonterra CEO Theo Spierings is reported emphasising that Fonterra’s products are safe. A quote from Spierings as an example:

“我们知道,部分消费者和监管机构心存疑问。我们必须打消他们的疑问。目前,我们正在和他们保持密切沟通,提供相应解释。我们拥有强大的科学依据证明恒天然产品的安全性,并且一再就我们产品的食品安全做出保证。”

We know that some consumers and supervision agencies have their suspicions. We must dispel their doubts. At present, we are maintaining close communications with them, providing relevant explanations. We have strong scientific proof of the safety of Fonterra’s products, and will prove again the safety of our products.

But more importantly, at the bottom right of page B03 was a short piece quoting two women, one Ms Ma, who already has a lot of New Zealand infant formula, sent by friends in New Zealand, stored up, and the other, one Ms Liu, seven months pregnant, who has already stored up some New Zealand infant formula. Ms Ma is quoted as saying:

无论事大事小,都不敢再给孩子喝了

Whether its a big issue or a small problem, I still don’t dare give this formula to my child to drink

and:

连新西兰的奶粉都有问题,真不知道以后到底该去哪买放心奶了。

even New Zealand milk powder has problems, now I really don’t know where I should go to buy reassuring milk.

I feel it safe to assume the 放心奶/reassuring milk is infant formula one knows to be safe.

Ms Liu wonders whether she should buy infant formula from Europe. Trouble with that is that several reports state that enormous percentages of China’s imported dairy products, including many big European and North American brands of infant formula, source their milk from New Zealand. Percentages that hit 80. For example:

由于国内近八成进口原料奶粉来自于新西兰,有业内人士认为,考虑到国内市场对新西兰奶源的依赖比较大,

Because 80% of imported milk powder in China is sourced from New Zealand, industry insiders believe that New Zealand milk sources are relatively trusted,

…and it goes on:

相关部门会尽快将此次风波平息

the relevant authorities will calm this storm as quickly as possible

And let’s hope so, and let’s hope that they do it properly, because going back to TBN:

1月26日,在新西兰部分奶粉被曝出含二聚氰胺残留物后,中国国家质检总局已紧急要求新西兰相关部门尽快提供奶粉的二聚氰胺含量、批次等详细情况。但相关部门尚未表态是否会对奶粉启动二聚氰胺检测。

As of January 26, after the revelation that some New Zealand milk powder contained residues of DCD, AQSIQ had already urgently requested the New Zealand authorities provide as soon as possible detailed information on the amounts of DCD detected in milk powder and the batches affected. But the relevant authorities have still not stated whether they will test milk powder for DCD.

And I have yet to come across a report stating that MPI has provided AQSIQ with the necessary information. Let’s hope that they have already done so, or at least will do so very soon, because the comments of Ms Ma and Ms Liu above illustrate what New Zealand’s biggest export earner is up against here – if people in the market for stuff, especially essential stuff like food, for their children, don’t trust your products, they ain’t gonna buy. And if you get a reputation for producing poisonous products for their kids, then your even more screwed.

Three straight days of my inbox being full of poisoned New Zealand milk. I’m quite impressed by New Zealand government and industry efforts to get their message out, but I’m still curious to see how this story plays out.

poisonous NZ milk?

January 28th, 2013

This does not look good. On Saturday I got home from a day of exams, and my inbox is full of reports of New Zealand milk powder containing toxic dicyandiamide (DCD). Some examples are here, here, here and here. Sunday’s news was the same, all DCD all the time. They all seem to refer to a Wall Street Journal report of DCD being found in New Zealand milk – this report? If so, it says Fonterra knew of the contamination before it launched its new shareholder fund last year, but didn’t report it. Somehow it’s not “material information”:

A Fonterra spokesman said Friday the company received advice from the government at the time that the low levels of DCD it found weren’t a food safety concern

It also reports that Ravensdown and Ballance Agri-Nutrients have suspended sales of DCD.

This Otago Daily Times report is interesting.

On the one hand, there are the optimists:

ANZ senior trader Alex Sinton said New Zealand officials had ”probably done everything behind the scenes” and ”smoothed things with the regulators”.

”It’s probably not such a big story even though people are arguing about whether it led the kiwi lower.”

Ha! Yeah, right! But I’ll get to that later…

There are also those with a more realistic view:

As no internationally set standard existed for DCD residues in food, because it had not been considered to have any impact on food safety, the detectable presence could be unacceptable to consumers and international markets, even in the small amounts found in recent testing, ministry deputy director, general standards, Carol Barnao said.

”Food regulators around the world are reflecting market demands with increasingly rigorous testing and, in some countries, there is zero tolerance to detected residues outside agreed standards,” she said.

And there are also lots of interesting details, like that DCD was developed to help control nitrate leaching into waterways,  that there’s no known food safety risk (doesn’t mean there’s no risk, but… ), and that:

Federated Farmers food safety spokesman Dr William Rolleston said the issue needed to be kept in perspective, as DCD-based nitrification inhibitors had been applied on about 500 dairy farms, out of about 12,000.

Ah ha. But then there’s the headline on that Hexun article:

八成中国进口奶粉都有问题?因为它们都来自新西兰

80% of milk powder imported into China is problematic? Because it’s all from New Zealand

Ah, yes, now that’s the kind of publicity New Zealand needs.

Apparently, 80% of China’s imported milk and 40% of its imported infant formula comes from New Zealand. But it’s really interesting to compare it with the ODT report. Compare the ODT’s calm, rational tone with the Hexun report. Not only does Hexun give a big, scary headline, it contains this statement:

双氰胺可用作三聚氰胺

DCD can be used to make melamine.

I’d be willing to bet that the final word of that sentence would appear to an awful lot of people in China like this:

MELAMINE!!!!!!!!!!

It then claims that DCD is commonly used by New Zealand farmers to prevent nitrates, which are harmful to humans, from leaching into waterways. Well, the ODT agrees with the use of DCD, but reports that of New Zealand’s 12,000 dairy farms, only 500 use DCD. And those figures come from Federated Farmers food safety spokesman Dr William Rolleston, so should be authoritative. What’s curious and confusing, though, is that a couple of paragraphs later Hexun says that only 5% of New Zealand dairy farmers use DCD, and then only 2 or 3 times a year, attributing that information to the Ministry for Primary Industries’ Carol Barnao, who is deputy director, general standards – again, what would seem to be an authoritative source. How you leap from “commonly used” to “5%”, I don’t know.

And Hexun then revisits the melamine issue by stating that DCD contains a tiny amount of melamine, but so little that the MPI couldn’t detect any in its tests. But the final paragraph takes us back to 2008’s melamine milk crisis, only this time with no mention of Sanlu. Nope. Fonterrra is the company named and shamed, with the reminder that the melamine milk caused the deaths of at least 6 babies and sickened 300,000 people. Yep, Hexun specifically writes “New Zealand’s largest company, Fonterra…” and Sanlu, its joint venture, is left anonymous. I find that most curious, because I remember back in 2008 everybody talking about Sanlu, but very few people picking up on the Kiwi connection. This strikes me as quite a drastic change in emphasis.

The second to last paragraph also contains an interesting sentence, especially in light of several instances of fake New Zealand infant formula or New Zealand-produced formula failing AQSIQ inspections last year:

新西兰政府的披露将可能导致中国政府对所有进口的乳制品进行全面、彻底、强制的检查。

The New Zealand government’s revelation could lead the Chinese government to carry out compulsory, complete and thorough inspections of all imported dairy products.

And now 新西兰时空 has a very well-timed post on Weibo under the #新西兰奶粉# (#New Zealand milk powder) hashtag, including images of MPI’s announcement, translated into Chinese, assuring consumers that New Zealand dairy products are safe. Scroll down for the English version if you need to. I wonder what effect that will have. I will be interested to see how this story plays out.

 

more details about Yili

December 23rd, 2012

Today’s news brings more details about Yili’s plans for New Zealand, with some analysis, too. Good, because yesterday’s report wasn’t all that informative. And some of today’s extra detail and analysis is quite interesting.

What I found yesterday said that Yili had already bought Oceania Dairy Group. I’m finding it hard to parse tense in this sentence:

公告称,伊利通过下属境外全资子公司伊利国际发展有限公司及香港金港商贸控股有限公司购买新西兰大洋洲乳业有限公司100%股权(以下简称“大洋洲乳业”),并通过大洋洲乳业在新西兰新建年产4.7万吨婴儿配方奶粉项目,项目占地面积8公顷。

The announcement said had bought/will buy 100% of Oceania Dairy Limited through its wholly-owned foreign subsidiary Yili International Development Co., Limited and Hong Kong Jingang Trade Holding Co., Limited, and through Oceania Dairy will build an infant formula project in New Zealand producing 47 thousand tons annually.

I’m pretty sure that the building is future tense because both today’s and yesterday’s reports state that the project needs the approval of the Chinese and NZ governments. But I can’t tell if the buying should be past, present or future. Yesterday’s Dairy Reporter article definitely has the buying done already. The Companies Office lists eight shareholders in Oceania Dairy Ltd, none of which are Yili or Jingang. Once again I’m struggling to find any reports in NZ’s English language media – though I did accidentally stumble across a relevant article on Sky Kiwi. Unfortunately Sky Kiwi doesn’t add any clarity, and the texts of the two articles are so incredibly similar that I have to wonder…

I’m also a little confused about this:

大洋洲乳业拥有建设全脂奶粉加工厂的土地使用许可证,新建项目可对大洋洲乳业获得的土地使用许可证和环境资源许可手续进行沿用或变更,并可拥有购买土地的权力。

Oceania Dairy has land use rights to build a whole fat milk powder factory. The new project could continue to use or alter Oceania Dairy’s land use rights and resource consent, and Oceania Dairy has rights to purchase land.

Ummm… I’m beginning to suspect that Gucheng articles are just really poorly written, but the above is how I interpret that. Sky Kiwi specifies that Oceania Dairy has rights to purchase 38 hectares of land, but otherwise doesn’t shed much more light – oh, except that its sentence on this aspect is clearer and starts with 目标公司- target company? Does that suggest that Oceania Dairy hasn’t yet been bought out?

Also interesting is the note that from 2003 to 2010, Canadian and European milk prices were relatively high, and Chinese milk prices second only to Sweden, whereas US, South American and Pacific milk prices were relatively low. Comparatively low milk prices combined with the China-New Zealand Free Trade Agreement, which will see import tariffs on dairy products reduced to zero in 2020, make this investment in New Zealand part of Yili’s overseas development strategy.

Judging by reports I’ve read over the last year or so, I suspect many Kiwis would be surprised to hear that NZ milk prices are comparatively low.

And another interesting comment is this:

王丁棉认为,伊利的新西兰生产的奶粉很可能不会沿用“伊利”品牌,而更大可能地启用一个新的品牌,“就像光明在新西兰进口的奶粉不叫光明牌,而是‘培尔贝瑞’一样。”

Wang Dingmian [a dairy expert] thinks that Yili won’t use the “Yili” brand  for its New Zealand-produced milk powder, but would more likely use a new brand, “just like Bright’s New Zealand-made milk powder is not called Bright, but ‘Pure Canterbury'”

Pure Canterbury? Well, apparently yes. And I do seem to vaguely remember reading about it at the time. Synlait is 51% owned by Shanghai’s Bright Dairy.

And why not use the Yili brand? Perhaps because it already carries the taint of past food safety/contamination scandals? Perhaps launching a whole new brand allows them to launch a whole new story with new values that include pure, uncontaminated and safe? Just guessing here, I’m not a businessman.

Unfortunately Oceania Dairy’s own website does less than nothing to shed light on this issue, its latest news being dated 25 February, 2010. I suppose that project near Glenavy, South Canterbury could be the land use rights/resource consent mentioned above, but February 2010 is not far short of three years ago.

So, a bit more detail, but just as many questions as yesterday.

Yili coming to NZ

December 22nd, 2012

I first saw news about this several days ago, but haven’t had time to write anything about it, or even actually read the article. But it showed up in the Baidu news alert again today, as it has basically all week. Yili [*!warning! annoying autoplay ads!*], one of China’s bigger dairy companies, is planning to build an infant formula project in New Zealand. The numbers seem fairly big to me, but then again, I know nothing about setting up dairy plants. The plan is to:

…在新西兰新建年产4.7万吨婴儿配方奶粉项目,项目投资金额为2.14亿新西兰元(人民币11.03亿元)。

…in New Zealand build a new infant formula project producing 47 thousand tons annually. Capital invested in the project will be NZ$214 million (RMB1.103 billion).

However, the project does still need approval from both the Chinese and New Zealand governments.

What interests me, though, is the paragraph whose first sentence says the announcement also mentioned certain risks, including:

原奶价格、原奶数量、原料

milk price, amount of milk, raw materials

This paragraph mentions Fonterra an awful lot.

…恒天然作为新西兰最大的乳制品企业,独立加工商以恒天然原奶价格作为参考,不同的定价模式将影响公司盈利能力;伊利将通过签订长期购销协议、改变原奶价格付款模式,与奶农签订有利于本项目的定价模式。

…Fonterra is New Zealand’s largest dairy enterprise, and independent producers use Fonterra’s milk price as a reference. Different models for setting prices will influence the companies’ ability to earn profits.  Through signing long term purchasing agreements and reforming the milk price payment model, Yili will conclude with dairy farmers a price-setting model beneficial to the project.

So…. Fonterra might be getting some competition in the near future? If so, good.

It also mentions the seasonal nature of milk production in New Zealand, which would seem to be the reason Yili wants to produce infant formula and full cream milk powder – this way all the milk can be used with no waste.

But of course I have to wonder about the politics of this. How would this news be greeted in New Zealand? Assuming, of course, the NZ media notices… This Google NZ news search for Yili turned up articles in Dairy Reportera publication of William Reed media which apparently has a .co.uk website and a postal address in Montpellier, France, so probably not counted as NZ media – China Daily and Shanghai Daily, then half way down page one a bunch of articles in what looks to me like Turkish. And with the NZ media winding down for the silly season, I have to wonder how long until they notice.

At least Dairy Reporter’s article adds a couple of details. Pity about their rather unnecessarily stupid approach to allowing people to quote their articles. Quoting a small sample is fair use, isn’t it? Anyway:

  • The announcement was made after Yili bought Oceania Dairy Group. So it already has an investment in NZ.
  • Construction is planned to take 19 months, and production should begin in June 2014.

But this still leaves me with a lot of questions.

NZ$214 million looks like an awful lot of money, and dairy has become a very dominant industry in NZ with serious downstream environmental effects – algae-choked lowland waterways, for example. So if this project goes ahead, will it further lock all those economic eggs in the dairy export basket? Will it contribute – albeit indirectly – to the continued degradation of NZ’s lowland waterways? Will it really give Fonterra a bit of competition, and if so, will that be good or bad for farmers? Will Yili try to force milk payouts down so it can put a cheaper-than-average made in New Zealand formula on Chinese supermarket shelves? If the NZ media does notice, will this spark off yet another round of Yellow Peril handwringing, as the Shanghai Pengxin-Crafar Farms saga did? Or will the fact they’re wanting to build a dairy plant instead of buy up farmland allow them to dodge all that?

And how would Yili branded made in NZ formula be received in China? Would Chinese consumers accept this, or would they assume Yili is getting up to its old dodginess in another country? Or would it be written off as just another 假洋牌/fake Western brand?

poison formula now?

December 9th, 2012

And this morning’s news brings a report of a two month old baby in Zigong, Sichuan becoming ill after drinking New Zealand infant formula. A Ms Yin of Zigong, Sichuan, on the birth of her grandson, got online and found out that New Zealand infant formula is good quality. A shop nearby was selling “咔旺” infant formula, claiming to be from New Zealand, so on October 7 she bought eight cans and the shop gave her a ninth for free.

At 8pm on November 10 she gave her grandson his first feed*. Up until this point she hadn’t noticed any problem with the formula. But her grandson refused to drink the third feed. Whatever milk he could be persuaded to take he threw up and his behaviour was unusual. At 10am on November 11 as she opened the can to prepare another bottle of milk, she noticed a stench of mouldy bread coming from the can. That afternoon Ms Yin and some family members returned to the store, who took them to the hospital, but the doctor sent them home with instructions to see if the baby had diarrhoea or not and how serious the vomiting was and to take the formula in to be tested. Trouble was, the local Bureau of Quality and Technical Supervision said they couldn’t test the formula, and the Zigong Centre for Disease Control and Prevention said they needed five unopened cans from the same batch to run a test. The shop, which is part of a chain, higher offices in the chain, and the China rep of Kraalcow all said that the batch had been sold out and they had none left. Some other stores in the chain apparently had formula of the same brand, but different batches.

My first reaction to the situation as described in this article would be to check the production and use by dates on the cans, and then to look closer to see if the dates had been altered. But my impression from this article is that this Ms Yin is neither thick nor uneducated, and given that the child had drunk the formula for a month before a problem appeared, and given how many people (Ms Yin and family, the shop, the journalist, doctor, CDC, Bureau of Quality and Technical Supervision) somebody must have suggested checking the dates. After all, it is certainly not unknown for unscrupulous merchants to either sell out of date product or alter the dates on product.

But something just does not ring true. I already linked to the 咔旺 website above. “Kraalcow” is apparently the English name. “Kraal”? Isn’t that South African? Yeah, true, we got a lot of South Africans, especially of the pallid variety, moving to NZ with the fall of apartheid, but I have never heard the word ‘kraal’ spoken and have only ever read it in a South African context. Looking at the bottom of Kraalcow’s homepage I see .桂ICP备123456号, which suggests to me the website is registered in Guangxi in the south of China. Following  the link to the MII website is not immediately helpful, unfortunately. Looking at Kraalcow’s ‘about’ page I see claims of a relationship to New  Zealand. I can see neither Kraalcow  nor Dairy Group (NZ) Limited on the list of registered dairy exporters, and Kraalcow does not seem to be a registered trademark in New Zealand, although the Companies Office has Dairy Group (NZ) Limited registered to one xie ,weixin or Weixin XIE. The address given for the registered office, address for service, and the director is 8 Apsley Rise, Henderson, Waitakere, 0612 , New Zealand, looks awfully residential on a Google NZ maps search (note: on Google NZ maps just search 8 Apsley Rise; adding anything like Henederson, Waitakere, etc seems to really confuse google). Kraalcow claims to meet the standards of the New Zealand Food Safety Authority, but searches of the NZSFA website seem to turn up nothing for either Kraalcow or Dairy Group.

Kraalcow’s ‘Contact us‘ page gives a New Zealand website whose text is written in a style that strikes me as being distinctly Chinese. Not just that, but incomplete:

Our pastures are situated at ………..and ………… .

(图片 : Kraalcow 牧场在新西兰国土的位置标注图)

Oh dear. But more importantly, look at this from the same page:

We have the world’s most pure and lush pastures. Blue sky, white clouds, boundless
green grass and white fence bordered lands constitute New Zealand’s most characteristic style, an idyllic landscape.

Livestock raising is New Zealands largest industry. On average there are 17.5 cows for every New Zealander. Presently, New Zealand is the only milk producing country not to have had cases of Bird Flu, Mad Cow disease and Foot-and-Mouth disease. Every cow is completely naturally raised and consumes the world’s safest food- no pollution, hormones or genetically modified food.
A fine and pure natural environment together with superior quality soil that are regarded as the world’s best milk producing conditions enable New Zealand to produce the top quality, first class milk power.

Look, us Kiwis are known to talk up the virtues of our islands, but would any of us make claims like this? Well, maybe… but this looks an awful lot like how allegedly New Zealand infant formula is marketed on TV here in China. And the claims on that website simply do not match the single storey suburban Auckland house that Google NZ maps reveals. The ‘contact us‘ page is also considerably less than useful. And is that a Sutton Group building pictured on Kraalcow’s site? Y’know, I’m struggling to see a mention of Sutton Group on Kraalcow’s sites.

So what am I to conclude from all this? So far as I can tell, Kraalcow has no connection to New Zealand beyond somebody involved with the business living in West Auckland. Is this yet another case of somebody using NZ’s good name to make a fast buck? It certainly seems so. But if so, it’s quite an elaborate, if somewhat incomplete scam.

*first and third in the paragraph I’m summarising here don’t make a whole lot of sense. I’m guessing “first and third from the package just opened”.